Jeremy Butler - Finding better problems - Laracon AU 2025

How do you stop solving the wrong problems? Jeremy explores systems thinking and practical decision-making tools that help teams move beyond quick fixes and uncover deeper, more impactful problems worth solving. 📚 ## Chapters 01:50 The build trap and the limits of linear thinking 03:50 Design thinking versus systems thinking 05:00 What systems thinking is and why it works 06:50 The iceberg model and levels of leverage 10:05 Feedback loops, balancing loops and reinforcing loops 14:10 Mapping systems to communicate and influence outcomes 15:20 Practical thinking tools for better decisions 15:45 Abstraction laddering and finding underlying needs 17:10 Second order thinking and long-term consequences 18:25 Inversion as a creativity and problem-framing tool 19:30 Six Thinking Hats and collaborative decision making 25:00 Applying systems thinking in real teams and products 29:00 Closing thoughts on finding better problems https://x.com/jrmymbtlr https://bsky.app/profile/jrmybtlr.com https://laracon.au