We’re looking for a proactive, detail-oriented, and experienced Project Manager to join our global team and lead the end-to-end delivery of web development projects from discovery through launch. In this role, you’ll manage a standalone chatbot application — leveraging the power of Generative AI to provide users with intelligent assistance for analyzing uploaded source documents.
**Role Overview
As our PM, you’ll serve as the bridge between clients, developers, and designers. You’ll lead discovery sessions, coordinate team efforts, track progress, and ensure that projects are delivered on time and within scope. Your work will directly impact high-profile clients and support long-term partnerships.
**Key responsibilities:
- Drive the discovery phase, ensuring all requirements and acceptance criteria are clearly defined and well understood
- Create and manage detailed project plans, timelines, and resource allocations
- Monitor project progress, scope, and budget to ensure high-quality outcomes
- Manage a dedicated team of 4 (Tech Lead, Backend Developer, Frontend Developer, QA Engineer) to support estimations and delivery
- Communicate regularly with clients and stakeholders to align expectations and provide progress updates
- Proactively identify and mitigate project risks, including AI-related risks such as model hallucinations, data privacy concerns, and LLM output quality
- Coordinate UAT and perform final reviews before handoff
- Contribute to continuous process improvement and internal best practices
- Lead, support, and motivate your team with empathy, clarity, and structure
- Monitor time tracking, budgets, and resource allocations
- Manage change requests and control project scope
- Maintain accurate project documentation
**What we’re looking for
**Must-haves:
- 3+ years of experience as a Project Manager in IT, ideally in web development
- Strong understanding of the Software Development Life Cycle (SDLC)
- Practical experience with Agile methodologies (Scrum/Kanban)
- Proven ability to manage client communication, task prioritization, and resource planning
- Excellent written and spoken English
- Proficiency with project management tools (e.g., Jira, Confluence)
- Strong organizational skills, attention to detail, and an ownership mindset
- Leadership and team management experience in fast-paced environments
- Familiarity with AI/ML project delivery — understanding how to scope, plan, and manage projects involving Generative AI, LLMs, or AI-powered features
- Ability to communicate AI concepts and constraints clearly to both technical teams and non-technical stakeholders
Nice-to-haves:
- Experience working with enterprise-level clients
- Basic understanding of web development (Laravel, Vue.js, HTML/CSS)
- Prior experience in outsourcing or digital agency environments
- Experience with multilingual or multi-market content projects
- Pre-sales support, experience with new project estimation or change requests
- Understanding of basic compliance requirements (e.g., GDPR, accessibility)
- Hands-on experience managing AI or chatbot product development (RAG pipelines, document ingestion, LLM integrations)
- Experience with prompt engineering concepts or working alongside AI/ML engineers
- Awareness of responsible AI practices: bias mitigation, transparency, explainability, and safe deployment
- Familiarity with AI observability and evaluation frameworks (e.g., monitoring LLM output quality in production)
**What you’ll get
- Competitive salary based on experience
- 20 working days of paid vacation + paid sick leave
- Health insurance package
- English language classes & learning support
- Coverage for courses, certifications, and tech conferences
- Cozy standalone office in the heart of Dnipro, or flexibility to work remotely
- A supportive team environment where your voice matters
**About the project
One of your first responsibilities will be overseeing a standalone chatbot application. Leveraging the power of Generative AI, the platform provides users with intelligent assistance for analyzing uploaded source documents — enabling users query, extract insights from, and act on complex documentation with speed and accuracy. This is a long-term Agile project, with a strong development team already in place.
About JAKALA
At JAKALA, we value our talents and empower our people to express their full potential. If you seek a dynamic, ambitious, and creative workplace where you can make a difference, we’re the right choice for you.
People are at the heart of everything we do, beyond their sheer talent and profession, making JAKALA a place to be. At JAKALA, people are a unique, diverse, multifaceted blend of individuals with passion, ambition, and brilliant ideas on how to transform data into value. We encourage Jakalers to explore their potential to maximize the impact of their work, providing them with a collaborative, supportive environment and the right tools, opportunities, and benefits.
Our purpose is to generate growth and innovation for our stakeholders and the whole community. In our teams, each person is unique and essential to achieve our goals as a community. “Together to get there” is our value proposition because we truly believe that sharing our abilities is our strength. Join us to make your future, our future. Together.
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